We help businesses deliver an accessible, welcoming and dignified consumer experience for all.
Seamless Customer Solutions provides training and consultation services to companies looking to serve people with disabilities better to ensure they are included and valued as consumers. We offer a variety of training workshops, user experience testing/review, and general consultation services guided by Universal and Inclusive Design principles so that our solutions work for everyone. We aim to make interactions between your company and consumers with disabilities smooth, intuitive, and seamless.
WE ARE REDEFINING THE STANDARD OF EXCELLENCE IN CUSTOMER SERVICE
20 million people are living with a disability in the US with a discretionary income of $21 billion.
- American Institute For Research
Consumers with disabilities and their families have a great deal of purchasing power, and this growing market segment should not be overlooked. The benefits of creating products, services, and experiences that are accessible include:
A Competitive Advantage - stand out from competitors who don’t prioritize inclusion
Increased Sales - reach a broader audience and boost revenue
Enhanced Brand Image - show your commitment to corporate social responsibility
Customer Loyalty - foster loyalty among all customers
Legal Compliance - ensure adherence to legal requirements
WHAT PEOPLE ARE SAYING…
“There is something truly beautiful about the chemistry between Michelle and Mary Liz that invites learners to engage. They so clearly demonstrate a shared vision, an aligned mission. As a team, it’s very easy to know if working with them is a fit.”
— Small Business Owner, May 2024
“One of the many things I learned from Mary Liz and Michelle is the importance of building inclusion from the ground up. It’s easier to make blueberry muffins when you add the blueberries into the batter rather than trying to squeeze blueberries into an already made muffin!”
— Educator and Disability Expert, July 2024
“Michelle and Mary Liz brought grace, energy, love, and education to our sessions as well as the entirety of our project with them. It was always a welcome Zoom meeting on our calendars, that we looked forward to. Excellent work and approach, M2 (your new nickname!).”
— HR Leader, Consulting Firm, June 2024
We are dedicated to creating an inclusive and accessible experience for all of our users. Our promise:
Inclusive Design: We incorporate accessibility into the design and development of our services from the start.
Continuous Improvement: We regularly review and enhance our accessibility features to meet and exceed industry standards.
User Feedback: We welcome feedback from all users to help improve accessibility.
If you experience any accessibility issues with our website or have suggestions for improvement,
please email us at: Connect@SeamlessCustomerSolutions.com
Together, we can build a more inclusive world!